TRANSFORMING SERVICE DATA INTO ACTION
Service Dashboard
Gain real-time visibility into your service operations with our interactive dashboard — designed to help you streamline administration, reduce inefficiencies, and drive continuous improvement.
With clear insights into Completed Jobs, Work in Progress, Follow-ups, and Technician Utilization, you can shift your focus from reacting to issues toward proactively managing performance and delivering results.
Interactive Service Dashboard (Below)
Explore key performance areas across your Service Department with this interactive report, designed to provide actionable insights at every stage of the workflow:
- Service Efficiency
Analyze completed work orders by efficiency, branch, division, and period. Identify trends and uncover opportunities to improve turnaround times and service performance.
- Work In Progress (WIP)
Stay on top of open work orders, track overdue jobs, and understand where your team's time is being spent. This view helps prioritize action and reduce bottlenecks.
- Follow-Up / Investigate
Monitor overbudget work orders and identify those at risk. Use this page to proactively address cost overruns and maintain operational control across all locations.
- Employee / Technician Utilization
Get a clear picture of how technician time is allocated. Optimize employee effort, balance workload, and increase capacity without compromising quality.